Shandong Tongwu Machinery Equipment Co., Ltd, in short SDTW, founded in 2003, is one of the professional manufacturers of mining machinery in China. SDTW keeps on growing with its reliable products and good service, Product coverage continues to expand, like Diesel scooptram, electric scooptram, dump truck, Drilling jumbo. SDTW is with ISO 9001 International quality management system certification.

 SDTW sales network covers more than 20 provinces and cities, and exported to more than 60 countries, like Peru, Chile, Australia, Thailand, Indonesia, Brazil, South Africa, etc, several countries are with agent and distributors. Company adheres service first, quality-oriented management aim, got more and more good reputation these years.

 Shandong Tongwu Machinery Equipment Co., Ltd sincerely hope to work together with customers both home and aboard to have win-win business relationship.

 WELCOME your visiting.

We try our best to making your experience with us a positive one and therefore we stand behind everything we sell.

All equipment come with 1 years or 1200 working hours manufacturer’s warranty whichever comes first.

 Pre-sale service:
Call us no matter cooperate or not. you may get unexpected harvest. We would discuss the future development of this line together according to many years experience on selling and producing which could help to enlarge the profits and improvement for both of us.
Studying the customer's requirement carefully, we would help customer to choose the most suitable machine and will offer you the relative samples and suggestions promptly and considerately, according to customer's production scale and technical requirements.
Selling service:
Promptly and painterly answer customer's questions. put our heart and soul into service for customer, including supply some suggestions on choosing the place, how to save cost, and play the maximum value of our machine

 After-sale Service:

1. our technicians will provide on-site service to customers in china. We will supply the whole day online service to foreign customers. According to foreign customer's requirement, we will arrange technicians go abroad to install or maintenance the machine if necessary.

2. within the warranty period and the machine parts damage under normal using condition, we will offer free new ones for replacement.

3. after the expiry of warranty, we can renewal of the contract, which can enjoy the same service as that during the warranty period.

4. our company will research the staffs service attitude a periodically to improve the service satisfaction.